Pakistan Citizen Portal

Pakistan Citizen Portal will help citizen to directly complain to PM Office


Pakistan Citizen Portal is an integrated citizens grievance redressal system connecting all government organizations both at federal and provincial levels. The system will serve as carrier of complaints to their respective offices across all over Pakistan. Eventually, the citizen feedback will be linked to an officer’s performance and promotion. The App will serve as the complementary channel between citizen and government.

Prime Minister Imran Khan launched ‘Pakistan Citizen Portal’ with an aim to timely address problems of the people and get their feedback.

PM Khan termed his government’s innovative programme a medium for ‘a quantum change’ by enabling the citizens to have a say in the government affairs through registration of their complaints/suggestions, highlighting the functioning of all its ministries, departments and offices.

Addressing the launching ceremony of the Pakistan Citizens’ Portal (PCP) here at the PM Office, the prime minister said it was one of the manifestations of “Naya Pakistan” in which the people would get a sense to own the government.


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